Ask questions and receive answers in a timely manner from our technicians and other users. We will promptly respond to your queries in 24 hours or less during business days.
Q: How do I retrieve my activation code?
A: You need to know the original email used when ordering or the order number. Then use the following link to retrieve your code:
Q: How do I use BatchPhoto to perform a task?
A: We have compiled a collection of video tutorials that will show you step-by-step how to perform the most common operations:
For more details you can consult our online help here:
Q: Which is the latest version of BatchPhoto that I can activate with my code?
A: You need to know the original email used when ordering or the activation code. Then use the following link to retrieve the latest version of BatchPhoto that you can activate with your code:
Q: I've just purchased BatchPhoto. How do I activate the full version?
A: Firstly, you need to download and install the trial version of BatchPhoto from here. No need to uninstall if you already have the trial version installed.
Activate the full version of BatchPhoto:
If your question has not been answered above, you can:
The fastest way to receive an answer to your question is to post it on our user forums (no registration required). Our technicians will promptly respond to your questions as well as other users.Go to the Forum