Q: How do I retrieve my activation code?

A: You need to know the original email used when ordering or the order number. Then use the following link to retrieve your code:

Recover Activation Code

Q: How do I use BatchPhoto to perform a task?

A: We have compiled a collection of video tutorials that will show you step-by-step how to perform the most common operations.

Watch the Video Presentations

Q: Which is the latest version of BatchPhoto that I can activate with my code?

A: You need to know the original email used when ordering or the activation code. Then use the following link to retrieve the latest version of BatchPhoto that you can activate with your code:

Retrieve Download

Q: I've just purchased BatchPhoto. How do I activate the full version?

A: Firstly, you need to download and install the trial version of BatchPhoto from here. No need to uninstall if you already have the trial version installed.

Activate the full version of BatchPhoto:
  • Windows — Launch BatchPhoto from Start > All Programs > BatchPhoto > BatchPhoto shortcut
  • Mac — Launch BatchPhoto from Finder > Applications > BatchPhoto
  • Click Purchase from the startup dialog, then click Activate under Step 2 (or from the main menu select Help > Activate)
  • Copy and paste the activation code (received via email) into the Code field

If your question has not been answered above, you can:

Forum

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