Resize JPG Colour Issue

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render2017
Posts: 3
Joined: Thu Dec 24, 2009 10:22 am
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Thu Dec 24, 2009 10:27 am

I am a new user of BatchPhoto.
When I resize a photo it get a slight green colour cast in it. I am converting JPEG CMYK to JPG (JFIF) when this happens. I have no other filters applied and use ono interlaced as setting
If I use photoshop to do the same I get no colour cast. If I convert original image to PSD I still get colour cast. I run Vista 64 bit is this normal. I have viewed both versions in photoshop side by side so it is not a viewer or monitor issue.
Any help appreciated.
Colin Rayner

Cosmin
Posts: 360
Joined: Sat May 16, 2009 11:35 am
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Sat Dec 26, 2009 3:50 pm

Hello,

Thank you for your feedback. This is not normal, can you please sent the image in question to support(at) batchphoto.com so we can analyze it?

Happy Holidays!
Cosmin Unguru
Regards,
Mike Cosmin Unguru
Product Manager

render2017
Posts: 3
Joined: Thu Dec 24, 2009 10:22 am
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Sun Dec 27, 2009 12:17 am

I have sent sample photos showing results if converting CMYK and also if changed original mode to RGB.
Hope this helps.
Hope you had a grerat Christmas.
Colin Rayner

render2017
Posts: 3
Joined: Thu Dec 24, 2009 10:22 am
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Mon Jan 04, 2010 1:52 am

Images and helpful information have been emailed.
Regards
Colin Rayner

admin
Site Admin
Posts: 10
Joined: Thu May 14, 2009 7:01 am
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Tue Jan 05, 2010 1:02 pm

Sorry for the late reply.

BatchPhoto is designed to handle JFIF images, it can also save TIFF in CMYK. You can try to save your CMYK JPEG files to TIFF CMYK and then save the TIFFs as JPEG again.

Please let me know if this works for you.

Admin

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