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Upgrade Failure
Posted: Sun May 14, 2017 1:25 pm
by asg
I needed to upgrade to to batch process, which I was not told I had to, and I CANNOT USE IT TO ALTER RGB!! IT STILL GRAYS OUT THE OPTION TO BATCH PROCESS THE PHOTOS!
Re: Upgrade Failure
Posted: Mon May 15, 2017 7:13 am
by Cosmin
Hello,
I'm sorry to hear about your problems.
We have three editions of BatchPhoto and you have purchased the lowest one (Home). Here is a detailed comparison chart between the editions:
https://www.batchphoto.com/comparison.html
Now, after upgrading to Pro all the Touch-Up filters should have been enabled. Did you activate the Pro version?
If not, open BatchPhoto and from the main menu select Help > Activate > Update Code, then copy & paste your Pro code and click OK.
Let me know if this solves your problem.
Re: Upgrade Failure
Posted: Tue Nov 24, 2020 7:09 pm
by michael
i have also tried and failed to upgrade. uninstalled, reinstalled, replaced the code multiple times
Re: Upgrade Failure
Posted: Wed Nov 25, 2020 3:59 pm
by Cosmin
Hi,
If you have purchased an upgrade (to Pro or Enterprise) open BatchPhoto and from the main menu select Help > Activate > Update Code, then copy & paste your Pro code and click OK.
Let me know if this solves your problem.