Due to some delays BatchPhoto 4 was not yet released to the general public. However I can give you a functional Beta version that you can use until the final version will be released in a couple of weeks. If you have a Macbook Retina we have a surprise for you! Download the DMG file from here: http:...

Hello,

BatchPhoto works on OS X 10.6 (or newer) with 64-bit, but unfortunately we do not offer support for 32-bit versions of OS X.

Hello,

Sure, you can reactivate BatchPhoto on your new computer.

Just install the setup file from here:
http://www.batchphoto.com/get

Activate with your code. If you lost your code, retrieve it from here:
http://www.batchphoto.com/retrieve-code.html

Hello, With BatchPhoto you can visibly stamp the date/time on the photos but unfortunately there is no option to remove the stamp once it has been applied on the photos unless you still have the originals. If a stamp/watermark is applied, the pixels from the place where the watermark resides are mod...

Hi Neil, As I said, you can work around this problem by dragging and dropping photos in Step 1 instead of selecting Add Photos . You can also try using the Add Folder option from Step 1. Also, if you want to use the Watermark-Logo filter you need to copy & paste the path to the logo instead of selec...

Hi Neil, For some unknown reason the file dialog cannot select images on some Macs with OS X 10.9. You can try to update your OS X to the latest version (10.9.2) and see if this solves the problem (this fixed the issue on my iMac). Meantime you can drag & drop your photos into Step 1 to avoid this p...

Hello, Thank you for your order. After each order is completed we automatically send an email with the activation code and instructions (about 5 minutes after the order is cleared). Please check your Spam folder also. To help us identify your order please give us your email or complete name and orde...

Hello,

Thank you for your feedback.

We will take your suggestion into consideration for the next release of BatchPhoto.

We have further investigated this problem and we can confirm it. The problem is present on some Macs with Mavericks but not on all (for example it works on my iMac 10.9.1). However, we have a work-around for selecting a logo image in the Watermark-Logo filter. Here it is: 1. In the Watermark-Logo fi...

Hello, We need more information. Can you create a project file and send it to us via email at support at batchphoto dot com? Also see the following problems that can cause this: * You don’t have access to write in the output folder * Your photos are opened with another program (a viewer perhaps) and...