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Good Morning, I did uninstall the program and reinstalled using the direct link you sent. I restarted after each step and the results have been the same. There is an icon for the program. All of the other components (Help, Batch Photo Site, Buy Now, and Uninstall) will connect and work properly but ...
I have had Batch Photo for a couple of years but something happened to the program and it will not open. I uninstalled and tried to download again, including starting from scratch and ordering a new program. It will still not download.