You need to know the original email used when ordering or the order number. Then use the following link to recover your code:

Recover Activation Code

One license of BatchPhoto is for use on one computer only (Win or Mac). We have great discounts for purchasing multiple licenses, please see here.

On the page above type the desired quantity (into the Qty field) next to the edition you want to purchase and you will see the discount applied automatically.

You need to know the original email used when ordering or the activation code. Then use the following link to retrieve the latest version of BatchPhoto that you can activate with your code:

Retrieve Download

Firstly, you need to download and install the trial version of BatchPhoto from here. No need to uninstall if you already have the trial version installed.

Activate the full version of BatchPhoto:

  • Windows — Launch BatchPhoto from Start > All Programs > BatchPhoto > BatchPhoto shortcut
  • Mac — Launch BatchPhoto from Finder > Applications > BatchPhoto
  • Click Purchase from the startup dialog, then click Activate under Step 2 (or from the main menu select Help > Activate)
  • Copy and paste the activation code (received via email) into the Code field

In order to activate BatchPhoto with the new code, please follow the steps:

  • Open BatchPhoto
  • Go to the main menu and select Help > Activate
  • Click on Update Code
  • Copy and paste the new code into the code field

Just uninstall from your old computer and install on your new computer (PC or Mac).

If you no longer have the activation code or the setup for the version you purchased, retrieve it from here.


We have compiled a collection of video tutorials that will show you step-by-step how to perform the most common operations:

Watch the Video Presentations

For more details you can consult our online help here:

BatchPhoto Help

If a stamp is applied, the pixels from the place where the stamp resides are changed. So you cannot remove it because the original picture pixels are now replaced by the stamp pixels. It's like writing on a pice of paper with a pen and then trying to remove the writing.

Removing a stamp from an already saved photo (with any program not just BatchPhoto) is hard. Here is how it can be done in Photoshop.

This happens because not all of your photos in the batch are of the same size in pixels (or mega-pixels).

Actually the logo/text is of the same size in pixels for all the photos but when the photos are scaled to be displayed on your computer screen the larger ones will appear to have a smaller logo/text.

You can solve this in two ways:

  • Group your photos into batches with photos of same size in pixels
  • Add the Resize filter with a fixed size before the Date or Watermark filters

1. BatchPhoto reads the date/time, when the photos were taken, from the embedded EXIF record written by the digital camera in every digital photo. If the date is not correctly set in your digital camera, BatchPhoto will display the incorrect date. You can fix the date with the Fix Date/Time option in the Date filter (press F1 key to get in-app help).

2. Some apps can strip the EXIF record from photos when editing and BatchPhoto will fall back to reading the date when the photos were written on the hard disk. Which may not be the correct date but it can also be corrected with the Fix Date/Time option.

Also, you can stamp any date/time you'd like on your photos by using the Comment or the Watermark-Text filters instead of the Date filter and by typing the date/time.

This happens because you save your output images as JPG/JPEG which is a lossy image format. This means some data will be lost each time you re-save the image. No matter if you save with BatchPhoto or Photoshop or any other editor.

There are two solutions to this problem:

  • In Step 3 select the Output Format as JPG, then click on Settings and adjust the Size/Quality slider to get an image size close to the originals;
  • Save your images in a lossless image format like PNG or TIF with much bigger file sizes.

Here is a blog post about image formats.

You can try a simple test: add some photos in Step 1 from the Pictures folder, then select in Step 3 the destination also in the Pictures folder. Does the problem persist?

If BatchPhoto cannot write the processed photos into the output folder it may be because:

  • You don’t have access to write in the output folder
  • Your photos are opened with another program (a viewer perhaps) and cannot be overwritten
  • The output folder name or the resulting photo names have unsupported characters in them

If your question has not been answered above, you can:

Select the video you would like to see:

Getting Started

Familiarize yourself with the interface and the basic features of BatchPhoto by watching this short presentation:

How To Resize Photos

We often need to make our pictures smaller so we can upload them to photo sharing sites, share them via a messenger application or send them by email. This presentation will show you how:

How To Convert Images

JPG, TIF, PNG, GIF are file types that store digital pictures. Each has its strengths and weaknesses. Here you learn how to use BatchPhoto to convert between those image formats and 170 more:

How To Add Date/Time

Having the Date printed on the picture itself is sometimes very handy, especially if we want to print the digital photos on plain old paper. BatchPhoto can imprint the original date/time when the photos were taken with ease. Here is how you can do that:

How To Watermark

If you upload pictures online it's very easy for others to copy and use them without your permission. If you want to prevent that, BatchPhoto is just the tool for the job. Learn how to use it to watermark your photos:

How to Setup a Hot-Folder for Photos

Learn how to automatically monitor folders for newly added images and apply custom edits with BatchPhoto.


The fastest way to receive an answer to your question is to post it in our user forums. Our technicians will promptly respond to your questions as well as other users.

Email Us

We will promptly respond to your queries in 24-hour or less during business days. You can contact us by sending an email using the form below:


The fastest way to receive an answer to your question is to post it on our user forums. Our technicians will promptly respond to your questions as well as other users.