windows xp shuts batch down

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martingranklin
Posts: 1
Joined: Sat Dec 12, 2009 1:26 pm

I have 4 window XP computers that run or have ran batch for months without error, the last laptop with Batch recently downloaded has a windows error and shuts down when I click on the add filter link. How do I correct this. It takes 4 or 5 times closing batch to work properly. Batch Home edition, with a Kodak digital. ( resize, date time used only) Should I uninstall and reload Batch? :?
Cosmin
Posts: 480
Joined: Sat May 16, 2009 11:35 am
Contact:

Hello,

Unfortunately we cannot duplicate this problem. However we have released a new version which I believe fixes the problem you encountered. Here is the direct download link:

http://www.batchphoto.com/downloads/batchphoto_rc.exe

When installing select 'Ignore' if you encounter any warnings, or alternatively restart Windows before installing so no warnings will be displayed.

Can you please let me know if you still encounter problems when adding a filter with the previews active? If there are still problems can you tell me if this happens even in Step 2 when you select the 'Modified' tab?

Regards,
Cosmin Unguru
Regards,
Mike Cosmin Unguru
Product Manager
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