Not working after updating to 10.9.2

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alice

Tue Apr 01, 2014 8:38 am

Hello,
Photomarks was working correctly until I updated to Mac OS 10.9.2
Are you aware of any bugs with this version?
I'm not able to upload the logo which is jpg or png format and that was previously fine.

Thank you for your help!
alice

Cosmin
Posts: 374
Joined: Sat May 16, 2009 11:35 am
Contact:

Tue Apr 01, 2014 2:02 pm

We have further investigated this problem and we can confirm it. The problem is present on some Macs with Mavericks but not on all (for example it works on my iMac 10.9.1).

However, we have a work-around for selecting a logo image in the Watermark-Logo filter. Here it is:

1. In the Watermark-Logo filter select Browse; the Select Watermark Image dialog will appear with images disabled
2. Right-click on the image you want to select (the disabled image) and from the menu select Quick Look
3. Close the preview window that will open and you can now select Open in the Select Watermark Image dialog

Please let me know if this works for you.
Regards,
Mike Cosmin Unguru
Product Manager

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