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batchphoto enterprise processing problem w/ filename

Posted: Tue Mar 06, 2012 1:11 pm
by tommyvtran
hi,

we are using batchphoto enterprise version and have noticed that when a particular filename is processed (example "Pic1.jpg"), batchphoto monitor will not process a file with that name again. can you guys tell me how to fix that problem?

thanks,

tommy

Re: batchphoto enterprise processing problem w/ filename

Posted: Wed Mar 07, 2012 3:52 pm
by Cezar
Dear user,

BatchPhoto Monitor does not process the exact same picture twice while executing a job. If two distinct pictures that have the same name are copied one at a time in the monitored folder, BatchPhoto Monitor will process them both. That is not the case if we are talking about identical pictures. So, in order to better understand your issue, I would like to ask you to give me further details about the scenario in which you identified the problem.