Converting PNG to RGB File

Can't figure out how to do a task? Ask here.
Post Reply
mtd1

Keep receiving the message: File could not be opened; may be damaged or not supported.
Pretty certain the file isn't damaged - had someone else test it out. It's png format which is supported.
Any advice?
Cosmin
Posts: 441
Joined: Sat May 16, 2009 11:35 am
Contact:

Hi,

Thank you for using BatchPhoto.

What output format do you want to save the file to?

Please send the PNG image in question to support at batchphoto dot com, so we can better investigate the issue.
Regards,
Mike Cosmin Unguru
Product Manager
Reiuji0611
Posts: 8
Joined: Fri Mar 26, 2021 4:27 pm
Contact:

Couldn't it be linked to the size of the .png file? If it's really huge, it could cause issues.
Cosmin
Posts: 441
Joined: Sat May 16, 2009 11:35 am
Contact:

That's unlikely.
Regards,
Mike Cosmin Unguru
Product Manager
Reiuji0611
Posts: 8
Joined: Fri Mar 26, 2021 4:27 pm
Contact:

Thanks, I've given it a try, and yes, even 100+mb .pngs work if the hardware behind that can handle it.
Post Reply
  • Information
  • Who is online

    Users browsing this forum: No registered users and 26 guests