Converting PNG to JPG

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jimg2003
Posts: 1
Joined: Sun Jan 03, 2021 12:32 am
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I am new to this program, and trying to convert photos with a png extention to jpg extention. I have followed all of the guides, when I process the photos it says it completed with no errors. But, when I check the destination folder there is nothing there. I don't know what I am doing wrong. Some help would really be appreciated.
Cosmin
Posts: 480
Joined: Sat May 16, 2009 11:35 am
Contact:

Hi,

Thank you for using BatchPhoto.

You can try a simple test: add some photos in Step 1 from the Pictures folder, then select in Step 3 the destination also in the Pictures folder. Does the problem persist?

If BatchPhoto cannot write the processed photos into the output folder it may be because:
1. You don’t have access to write in the output folder
2. Your photos are opened with another program (a viewer perhaps) and cannot be overwritten
3. The output folder name or the resulting photo names have unsupported characters in them

We wish you a Happy New Year!
Regards,
Mike Cosmin Unguru
Product Manager
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