There is a problem with the windows installer package..

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philip_mead8448
Posts: 1
Joined: Tue May 14, 2013 5:14 pm
Contact:

Im having trouble installing Batchphoto as it just keeps saying the following whenever I try to auto install;

'There is a problem with this windows installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor'

Im running Windows8 if that makes any difference...

Any help would be much appreciated.

Thanks
Phil
Cosmin
Posts: 480
Joined: Sat May 16, 2009 11:35 am
Contact:

Hi Phil,

Thank you for your recent order.

BatchPhoto has been tested and is working properly on Windows 8. It may be that there is a problem with Windows Installer on your computer.

I have searched online and found this answer for the error message you encounter:
http://answers.microsoft.com/en-us/wind ... 027a52de3f

I hope this helps you solve the problem.
Regards,
Mike Cosmin Unguru
Product Manager
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