Transparent Backgrounds on TIFF and PNG

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Shutterfan
Posts: 1
Joined: Sun Mar 22, 2020 1:23 am
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I have tiff's with a transparent background. I selected batch to png and it adds a white background. Anyway around this? Is there a setting I'm missing somewhere. I'm on trial but, if I can get it to do this simple task, I'd like to buy the enterprise version!
Cosmin
Posts: 376
Joined: Sat May 16, 2009 11:35 am
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Hi,

Thank you for your interest in BatchPhoto.

When converting a transparent TIF to a 32-bit PNG the transparency should be preserved. Please send us a sample TIF image with transparency that is not working for you at support at batchphoto dot com.
Regards,
Mike Cosmin Unguru
Product Manager
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