Resizing Distorted Photos

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JimmyP

Fri May 03, 2019 11:01 pm

I just bought the software today. I tried to resize 10 photos and almost all of them came out distorted. Objects in the photos became wider and shorter and less sharp. I would like my money back.

Thanks.

Jimmy P
jimmymoney5@aol.com

Cosmin
Posts: 347
Joined: Sat May 16, 2009 11:35 am
Contact:

Sat May 04, 2019 7:12 am

Hi Jimmy,

Thank you for your order and we are sorry for this issue.

The only way in which the photos can be distorted after applying the Resize filter is if you have unchecked (in the filter settings) Maintain aspect ration and you have modified the width and/or height of the image.

For a step-by-step tutorial on resizing photos see our video:
https://www.batchphoto.com/support.html?tab=2&#resize

If you want to go ahead with the refund please contact us via email at support at batchphoto dot com.
Regards,
Mike Cosmin Unguru
Product Manager

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