Search found 480 matches

by Cosmin
Mon Feb 27, 2012 3:40 pm
Forum: Common Problems
Topic: maximum photos
Replies: 8
Views: 15915

Re: maximum photos

Hello, We apologize for this problem. We have managed to reproduce this issue and we are working on a fix right now. I hope we will have a solution by tomorrow, please check back this post for an update. Meanwhile there is a workaround for this: From the main menu select Edit > Settings and deselect...
by Cosmin
Thu Feb 16, 2012 3:24 pm
Forum: Common Problems
Topic: Batch Photo's no longer wking/showing that I had ever bought
Replies: 1
Views: 5367

Re: Batch Photo's no longer wking/showing that I had ever bought

Dear user,

BatchPhoto cannot just disappear from your computer. Either the program was intentionally uninstalled or Windows was reinstalled on the computer.

To retrieve your purchase with instruction for how to activate, please use this page:
http://www.batchphoto.com/retrieve-code.html
by Cosmin
Tue Feb 14, 2012 3:52 pm
Forum: Common Problems
Topic: maximum photos
Replies: 8
Views: 15915

Re: maximum photos

Hi Stelios, Thank you for your recent order and we are sorry for this issue. Just to be clear, there is no maximum number of photos that BatchPhoto can process so you should be able to process thousands in one session. Please try the following work-around for your problem and if it resolves it we wi...
by Cosmin
Tue Nov 29, 2011 1:03 pm
Forum: Common Problems
Topic: Convert to .png24
Replies: 1
Views: 5553

Re: Convert to .png24

Hello,

No, unfortunately you cannot change the extension text. You can try renaming your processed images in Windows(r) Explorer or you can just save as plain PNG.
by Cosmin
Wed Sep 07, 2011 11:55 am
Forum: Common Problems
Topic: Process Incomplete
Replies: 1
Views: 4381

Re: Process Incomplete

Hello, This is the typical behaviour of the cracked version of BatchPhoto. Also your computer may have been infected with viruses because of using this crack and needlessly to say that using cracked software is illegal! The legal, purchased version does not have this problem so buy your license to h...
by Cosmin
Tue Aug 09, 2011 2:00 pm
Forum: Common Problems
Topic: Can't open: "Error while unpacking program, Code 2"
Replies: 2
Views: 8491

Re: Can't open: "Error while unpacking program, Code 2"

Hello,

I am glad to let you know that we have released an official fix for this problem. The problem was caused by a security update for Windows Vista and was resolved in version 2.8.2, download it from here:
http://batchphoto.com/get
by Cosmin
Tue Aug 09, 2011 1:51 pm
Forum: Common Problems
Topic: Code 2
Replies: 2
Views: 5344

Re: Code 2

Hello,

I am glad to let you know that we have released an official fix for this problem. The problem was caused by a security update for Windows Vista and was resolved in version 2.8.2, download it from here:
http://batchphoto.com/get
by Cosmin
Mon Jul 25, 2011 1:12 pm
Forum: Common Problems
Topic: Code 2
Replies: 2
Views: 5344

Re: Code 2

Dear user, I sincerely apologize for this problem and I know how frustrating this should be for you. The problem is caused by our DRM system, a 3rd party component. This seems to be related (according to the component manufacturer) to a Windows update on Vista x64. Is this your Windows version? They...
by Cosmin
Mon Jul 25, 2011 1:11 pm
Forum: Common Problems
Topic: Can't open: "Error while unpacking program, Code 2"
Replies: 2
Views: 8491

Re: Can't open: "Error while unpacking program, Code 2"

Dear user, Thank you for the detailed report, we sincerely apologize for this problem. The problem is caused by our DRM system, a 3rd party component. This seems to be related (according to the component manufacturer) to a Windows update on Vista x64. Is this your Windows version? They also said the...
by Cosmin
Mon May 09, 2011 11:07 am
Forum: Common Problems
Topic: doesn't show me preview of the photos
Replies: 1
Views: 4202

Re: doesn't show me preview of the photos

Dear user, BatchPhoto works without problems on Windows 7. You can try loading and processing the sample images from My Pictures folder. It may be that the images you are trying to process are corrupted. What type of images are you trying to process (e.g. JPG, TIF, PNG)? Can you please send us a cou...