Search found 480 matches

by Cosmin
Thu Dec 10, 2009 9:38 am
Forum: Suggestions
Topic: Download or Hard Copy
Replies: 1
Views: 11720

Re: Download or Hard Copy

Hello, BatchPhoto is a download-able software. When purchasing the software you are given the option to also purchase a Backup CD ($10). The Backup CD is completely optional. Yes, you can download the setup file from our website and save it to a CD of your own. We also recommend that you save the em...
by Cosmin
Mon Dec 07, 2009 11:04 am
Forum: Common Problems
Topic: Borders/watermark
Replies: 1
Views: 5736

Re: Borders/watermark

Hello, Thank you for your message. 1. BatchPhoto can add a simple border to the pictures. You can specify the border color and dimmensions. You can also use the Border filter repeatedly to add mixed border colors. Instead of adding text in the border you can add text on the picture itself with the C...
by Cosmin
Tue Nov 17, 2009 9:52 am
Forum: Tips and Tricks
Topic: Batch RAW Processing
Replies: 8
Views: 324355

Re: Batch RAW Processing

Hello, The RAW image formats vary a lot so there may be some formats from some camera manufactures that BatchPhoto cannot load in the current version. However we are working to improve the number of supported formats. If you have problems with RAW images please send us a sample so we can analyze it ...
by Cosmin
Sat Nov 14, 2009 2:46 pm
Forum: Common Problems
Topic: Bug in converting NEF files
Replies: 1
Views: 5885

Re: Bug in converting NEF files

Hello, BatchPhoto comes in two editions: Home and Pro. The Pro version can read RAW image formats (including NEF files), however the Home edition cannot. You have probably tested the Pro edition but purchased the Home. Here is a comparison chart between the two editions: http://www.batchphoto.com/ed...
by Cosmin
Thu Oct 08, 2009 9:17 am
Forum: Tips and Tricks
Topic: Automatically Rotate Hundreds of Digital Photos
Replies: 3
Views: 100251

Automatically Rotate Hundreds of Digital Photos

With version 2.6 BatchPhoto is now fully compatible with the new operating system from Microsoft(R), Windows 7 and has a new major feature: Auto Rotate. Most of the latest digital cameras now came equipped with orientation sensors that recognize the portrait or landscape orientation of the camera wh...
by Cosmin
Tue Sep 29, 2009 8:47 am
Forum: Common Problems
Topic: runtime error
Replies: 4
Views: 14005

Re: runtime error

Hello,

Thank you very much for your feedback.

Can you please send us the image file that causes this issue so we can investigate further? Please attach it to your reply or send it via email at [email protected]. Thank you!

Regards,
Cosmin Unguru
by Cosmin
Mon Sep 28, 2009 7:30 am
Forum: Common Problems
Topic: runtime error
Replies: 4
Views: 14005

Re: runtime error

Hello,

Can you please describe the circumstances that lead to this error... What type of images do you add in Step 1? What filters are you using in Step 2? Also what Windows version are you using?

Regards,
Cosmin Unguru
by Cosmin
Sat Sep 05, 2009 9:52 am
Forum: Common Problems
Topic: converting file to png
Replies: 1
Views: 8556

Re: converting file to png

Hello, Does the original image has a transparent background (it will show-up in BatchPhoto's previews as a check-board)? If not you should edit the original image with a image editor (like http://www.getpaint.net/ ) to add the transparency and then use BatchPhoto. BatchPhoto is designed to apply a s...
by Cosmin
Sat Sep 05, 2009 9:47 am
Forum: Common Problems
Topic: Bug Report
Replies: 1
Views: 8395

Re: Bug Report

Hello,

The date is read from the image's EXIF info, it cannot be stripped when saving to JPG. However in the current version the EXIF data is not kept if saving to TIF, which may be the case for you. Is it?

Regards,
Cosmin Unguru
by Cosmin
Mon Aug 31, 2009 9:10 am
Forum: Common Problems
Topic: Didn't receive my license code.
Replies: 1
Views: 8725

Re: Didn't receive my license code.

Hello,

Thank you for your order. You should had received (after the order was validated) an email titled "BatchPhoto" with activation instructions.

I've just resent this email to you.

Regards,
Cosmin Unguru