Search found 480 matches

by Cosmin
Mon Jun 21, 2010 7:49 am
Forum: Common Problems
Topic: How to Convert TIFF to JPEG
Replies: 3
Views: 9402

Re: How to Convert TIFF to JPEG

Hello Darkbell, Welcome to our forums! To convert from TIFF to JPEG you basically need to add your TIFF files in Step 1 and select Process... It's that easy! For more details please see our video tutorial (How To Convert Images): http://www.batchphoto.com/support.html?tab=2 Please let me know if the...
by Cosmin
Mon Jun 07, 2010 2:30 pm
Forum: Common Problems
Topic: from PSD to PNG doesn't work
Replies: 1
Views: 5044

Re: from PSD to PNG doesn't work

Hello,

Can you please email me the sample PSD image at [email protected]?

BatchPhoto can read PSD files that are saved by Photoshop with the "maximum compatibility" option selected. If the PSD files are not saved with this option BatchPhoto may not recognize them.

Regards,
Cosmin Unguru
by Cosmin
Tue May 25, 2010 8:44 am
Forum: Common Problems
Topic: Multi-page TIFF to PDF
Replies: 1
Views: 4784

Re: Multi-page TIFF to PDF

Hello, You can convert a multi-page TIFF to a PDF with BatchPhoto but you need to perform the operation in two steps: 1. Firstly, open BatchPhoto and convert the multi-page TIFF image to a set of JPG or PNG images 2. Secondly, open BatchPhoto and add all resulting JPG or PNG images in Step 1, then s...
by Cosmin
Mon May 17, 2010 7:16 am
Forum: Common Problems
Topic: BatchPhoto for Mac
Replies: 1
Views: 7198

Re: BatchPhoto for Mac

Hello,

Sorry, there is no Mac version for BatchPhoto at this time. However, we are looking into porting BatchPhoto to the Mac OS X but there is no clear release date available at this time.

Regards,
Cosmin Unguru
by Cosmin
Wed May 12, 2010 7:54 am
Forum: Common Problems
Topic: ARW.......
Replies: 1
Views: 7352

Re: ARW.......

Hello, Only BatchPhoto Pro can handle RAW images (from DSLR digital cameras), like Sony's ARW format. Have you purchased BatchPhoto Pro or BatchPhoto Home? Here is a detailed comparison chart: http://www.batchphoto.com/editions-comparison.html If you purchased the Home edition, you can upgrade to Pr...
by Cosmin
Wed May 05, 2010 7:19 am
Forum: Common Problems
Topic: Issue
Replies: 4
Views: 30280

Re: Issue

Hello, We are sorry about the problem you encountered with BatchPhoto. We have made some research and found a fix for it. In order to solve the problem, please download and install this setup file: http://www.batchphoto.com/download/bp-nocache.exe Please let me know if this solves your issue. Regard...
by Cosmin
Mon May 03, 2010 10:39 am
Forum: Common Problems
Topic: How to Create a PDF from Explorer
Replies: 1
Views: 6274

Re: How to Create a PDF from Explorer

Hello, The problem is not with the context menu integration but with the number of files you are trying to add to a single PDF file. You can safely create a PDF file with dozens of images but if you're trying to create a single PDF with hundreds of images your computer will run out of memory and cau...
by Cosmin
Mon Apr 19, 2010 11:28 am
Forum: Common Problems
Topic: Date not showing on 4x6 print
Replies: 1
Views: 4923

Re: Date not showing on 4x6 print

Hello, I understand the problem. It can be solved by using the Crop filter before the Date filter. Please follow the steps: 1. In Step 2, select Add Filter > Transform > Crop 2. In the filter configuration window select "values in percents" and the following: left=0, width=100, top=5, height=90. 3. ...
by Cosmin
Sat Mar 27, 2010 2:29 pm
Forum: Common Problems
Topic: never received my activation code
Replies: 1
Views: 5030

Re: never received my activation code

Dear Fred,

You should had received (after the order was validated) an email titled "BatchPhoto" with activation instructions. Maybe it ended up in your Spam folder?

I've just emailed you the activation code, please let me know if you did not receive it.

Regards,
Cosmin Unguru
by Cosmin
Fri Mar 05, 2010 8:26 am
Forum: Common Problems
Topic: Resizing images and misc
Replies: 5
Views: 25656

Re: Resizing images and misc

Dear mkwhisenant, I believe that you see different font sizes in the 600-700 batch because not all of the pictures have the same size/resolution (e.g. 1600x1200). The font has a fixed pixel size so it will appear larger on the smaller sized images and smaller on the larger images. The solution will ...