Search found 464 matches

by Cosmin
Mon Sep 26, 2022 4:48 pm
Forum: Common Problems
Topic: Crashing During CR2 Raw to JPEG
Replies: 1
Views: 47

Re: Crashing During CR2 Raw to JPEG

Hi, Thank you for using BatchPhoto. Some RAW images may have problems when processing in the multi-core mode, so disabling the multi-core settings can solve it, as it did for you. We are now working on an update which will hopefully solve this problem as well. Please let me know if there is somethin...
by Cosmin
Mon Sep 26, 2022 4:43 pm
Forum: Common Problems
Topic: Trying to buy the program...
Replies: 1
Views: 40

Re: Trying to buy the program...

Hi,

Thank you for your interest in BatchPhoto.

Just before completing the order (on the last page) by tapping the Complete Order button, you need to check the "I agree with the terms of service and privacy policy".

Please let me know if this solves your problem.
by Cosmin
Tue Aug 16, 2022 3:23 pm
Forum: Common Problems
Topic: Restrict Images By Date or Size
Replies: 1
Views: 523

Re: Restrict Images By Date or Size

Hi,

Thank you for your interest in BatchPhoto.

You shouldn't write the processed images into the monitored folder because they will be considered new images by the Monitor. Just select a different folder
by Cosmin
Thu Aug 04, 2022 3:37 pm
Forum: Suggestions
Topic: 360 Product Spin Photos
Replies: 1
Views: 480

Re: 360 Product Spin Photos

Hi,

Thank you for your request.

In the current version BatchPhoto can set a manual crop but it will be the same for all photos in the batch. We will consider your request.
by Cosmin
Wed Jun 29, 2022 4:11 pm
Forum: Common Problems
Topic: Error When Removing Properties from Processed Photo
Replies: 1
Views: 785

Re: Error When Removing Properties from Processed Photo

Hi,

Thank you for using BatchPhoto and for your feedback.

We do use a standard method to save the metadata inside the processed images. Removing the metadata should be possible afterwards.

Please send us a sample image that causes this problem to support at batchphoto dot com.
by Cosmin
Fri Apr 22, 2022 1:50 pm
Forum: Common Problems
Topic: EXIF Data
Replies: 5
Views: 9421

Re: EXIF Data

Hi Peter,

A new version of BatchPhoto is in the works right now. We will consider your feature request.
by Cosmin
Mon Apr 04, 2022 6:52 am
Forum: Suggestions
Topic: Re-processing Images in Watch Folder after Crash
Replies: 5
Views: 22532

Re: Re-processing Images in Watch Folder after Crash

Hi,

Thank you for your feedback and we are sorry for this issue.

We will consider your request.
by Cosmin
Sat Mar 26, 2022 5:24 pm
Forum: Common Problems
Topic: Converting from PNG to EPS at Higher DPI
Replies: 1
Views: 1701

Re: Converting from PNG to EPS at Higher DPI

Hi,

When changing the DPI with the Resize Advanced filter, the image size in pixels will not be modified. The new DPI will be written in the image metadata without changing the rezoltution in pixels.

Please let me know if this clarifies your concerns.
by Cosmin
Wed Mar 23, 2022 8:57 am
Forum: Common Problems
Topic: Installation is Failing Because of a Server Issue
Replies: 1
Views: 1448

Re: Installation is Failing Because of a Server Issue

Hi,

Thank you for trying BatchPhoto.

What language do you have tour Windows set in? Can you try to set your Windows language to English then install BatchPhoto again?
by Cosmin
Tue Feb 22, 2022 7:19 am
Forum: Common Problems
Topic: How to Rename Photos in a Folder using Batch Photo Software?
Replies: 1
Views: 1645

Re: How to Rename Photos in a Folder using Batch Photo Software?

Hi,

Thank you for using BatchPhoto.

To rename your photos you need to follow the steps:
  • Step 1 - Add your photos
  • Step 2 - Under the Edit Names section either select a preset or edit
  • Edit Names - If you selected 'edit' you can customize the name of your photos, press F1 for more details