Search found 376 matches

by Cosmin
Thu Mar 26, 2020 3:56 pm
Forum: Common Problems
Topic: Failed to Write Error on Some but Not All Photos
Replies: 1
Views: 15

Re: Failed to Write Error on Some but Not All Photos

Hi, Thank you for your question. If BatchPhoto cannot write the processed photos into the output folder it may be because: 1. You don’t have access to write in the output folder 2. Your photos are opened with another program (a viewer perhaps) and cannot be overwritten 3. The output folder name or t...
by Cosmin
Mon Mar 23, 2020 3:55 pm
Forum: Common Problems
Topic: Transparent Backgrounds on TIFF and PNG
Replies: 1
Views: 15

Re: Transparent backgrounds on tiff and png

Hi,

Thank you for your interest in BatchPhoto.

When converting a transparent TIF to a 32-bit PNG the transparency should be preserved. Please send us a sample TIF image with transparency that is not working for you at support at batchphoto dot com.
by Cosmin
Fri Feb 21, 2020 10:19 am
Forum: Common Problems
Topic: No response for activation code request
Replies: 4
Views: 2379

Re: No response for activation code request

Hi Eric,

I'm glad everything is working fine now. Let us know if there is something else.
by Cosmin
Mon Feb 17, 2020 8:42 am
Forum: Common Problems
Topic: No response for activation code request
Replies: 4
Views: 2379

Re: No response for activation code request

Hi Eric, Thank you for your order. We have already replied to your emails several times, even sent the code from a different email account, however... Although the email address is correct the emails have not been delivered, we have received this error message: Address not found Your message wasn't ...
by Cosmin
Wed Feb 12, 2020 4:06 pm
Forum: Common Problems
Topic: Activation
Replies: 1
Views: 1425

Re: Activation

Hi, Thank you for your order. We have already replied to your email however... Although the email address is correct the emails have not been delivered, we have received this error message: The mail server could not deliver mail to ...@.....com. The account or domain may not exist, they may be black...
by Cosmin
Sun Feb 09, 2020 2:57 pm
Forum: Suggestions
Topic: Center Batch Photos
Replies: 1
Views: 2915

Re: Center Batch Photos

Hi, Thank you for your interest in BatchPhoto. With BatchPhoto you can use the Auto Crop filter to crop your photos to a predefined aspect ration (ex. 16:9, 4:3, etc) in batch mode. You can try it for free by installing from here: https://www.batchphoto.com/get Let me know if there is something else.
by Cosmin
Sat Feb 01, 2020 4:24 pm
Forum: Common Problems
Topic: watermark question
Replies: 1
Views: 3037

Re: watermark question

Hi,

Thank you for your interest in PhotoMarks.

The only difference between the trial and the full version of PhotoMarks is the logo that is applied on the processed images. So once you activate the full version our logo will no longer be added to the processed images.
by Cosmin
Thu Jan 23, 2020 4:47 pm
Forum: Common Problems
Topic: My Photos Compressed Unexpectedly
Replies: 3
Views: 3302

Re: My Photos Compressed Unexpectedly

Hi,

You should save your settings as a Profile and later reload the Profile with your settings.

To save your settings as a profile from the main app menu select File > Save Profile. You can later reload it just by double-clicking on it or from the main menu File > Load Profile.
by Cosmin
Sun Dec 15, 2019 1:09 pm
Forum: Common Problems
Topic: Can I run jobs overlapping?
Replies: 1
Views: 2516

Re: Can I run jobs overlapping?

Hi, Thank you for using BatchPhoto Enterprise. Yes, you can certainly run jobs overlapping but they will not know about each other so the jobs can't be synchronized. Just as you said you should set a much bigger time for Scan folder for changes in the job settings for the job that will delete the im...
by Cosmin
Mon Nov 18, 2019 4:23 pm
Forum: Common Problems
Topic: Date & Time Stamp
Replies: 5
Views: 7310

Re: Date & Time Stamp

Hi, In Step 3 in the Output section and under Destination select from the combo-box "Use selected folder as output destination". Make sure the Folder path is not the same as the one for the source images. Also if you overwrite the images they will change, just open them in a photo viewer and don't l...