Hi,

Thank you for your interest in BatchPhoto.

In the current version BatchPhoto, unfortunately, has no support for the WEBP format. We will consider adding it in a future release.

Hi,

Thank you for the response and for the samples. We will investigate this problem and get back to you.

Hi,

Thank you for your feedback.

What input images do you have (JPG or RAW images from which camera)? Can you send us a couple of samples to support at photomarksapp dot com?

I assume you are using the latest version of PhotoMarks (3.1), correct?

Hi, Thank you for your order. Just save your settings as a Profile from the main app menu select File > Save Profile . Then when the app starts select from the main menu Wizard > Select Profile . You can also enable in the app Settings: Show profiles window at startup so that each time you start Pho...

Hi, Thank you for your question. If BatchPhoto cannot write the processed photos into the output folder it may be because: 1. You don’t have access to write in the output folder 2. Your photos are opened with another program (a viewer perhaps) and cannot be overwritten 3. The output folder name or t...

Hi,

Thank you for your interest in BatchPhoto.

When converting a transparent TIF to a 32-bit PNG the transparency should be preserved. Please send us a sample TIF image with transparency that is not working for you at support at batchphoto dot com.

Hi Eric,

I'm glad everything is working fine now. Let us know if there is something else.

Hi Eric, Thank you for your order. We have already replied to your emails several times, even sent the code from a different email account, however... Although the email address is correct the emails have not been delivered, we have received this error message: Address not found Your message wasn't ...

Hi, Thank you for your order. We have already replied to your email however... Although the email address is correct the emails have not been delivered, we have received this error message: The mail server could not deliver mail to ...@.....com. The account or domain may not exist, they may be black...

Hi, Thank you for your interest in BatchPhoto. With BatchPhoto you can use the Auto Crop filter to crop your photos to a predefined aspect ration (ex. 16:9, 4:3, etc) in batch mode. You can try it for free by installing from here: https://www.batchphoto.com/get Let me know if there is something else.