Batch Processing failing

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aadoni
Posts: 1
Joined: Fri Feb 17, 2012 9:05 pm
Contact:

I just bought the software and started a batch process on 150 pictures. The process fails after processing about 30 pictures at a time. No warning. Just shuts off. How do i solve this problem?
Cezar
Posts: 62
Joined: Mon Apr 04, 2011 3:12 pm
Contact:

Dear user,

We are sorry for this problem. It seems to happen on some Windows 7 computers only.

We have just release version 3.1.1. Please download it and let me know if this problem still occurs: http://www.batchphoto.com/get.
Regards,
Cezar Popescu
BatchPhoto Team
Dwayne

Nope - still crashing even with the new version.
Cosmin
Posts: 411
Joined: Sat May 16, 2009 11:35 am
Contact:

Hello,

We apologize for this problem.

We have managed to reproduce this issue and we are working on a fix right now. I hope we will have a solution by tomorrow, please check back this post for an update.

Meanwhile there is a workaround for this: From the main menu select Edit > Settings and deselect the first option (Use multicore processors...). This will disable the faster multi-thread processing but it will prevent the application from exiting.
Regards,
Mike Cosmin Unguru
Product Manager
Cosmin
Posts: 411
Joined: Sat May 16, 2009 11:35 am
Contact:

Hello,

As promised, we have investigated and resolved this problem. We will release an official fix in a few days which will be most likely the same as the version bellow.

Meanwhile download and install the following setup file (no need to uninstall your older version):
http://www.batchphoto.com/download/bp-312rc.exe

Please confirm that this version is working properly.
Regards,
Mike Cosmin Unguru
Product Manager
Cosmin
Posts: 411
Joined: Sat May 16, 2009 11:35 am
Contact:

We have now released an official fix, version 3.1.2. Download it from here:
http://www.batchphoto.com/get
Regards,
Mike Cosmin Unguru
Product Manager
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