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No confirmation email received

Posted: Tue Jul 31, 2012 5:49 pm
by Alldayerday
I have purchased the BatchPhoto Pro software from your website today and received the following message, however I have not received an email nor activation code to begin using the software. Please provide IMMEDIATELY!!

Thank you for your order! (Order no. 13118821)
Your purchased products
1 x BatchPhoto Pro
Total price: 59.95 USD



We have just sent you an order confirmation email at [email protected]

Re: No confirmation email received

Posted: Wed Aug 01, 2012 12:32 pm
by Cezar
Dear user,

Thank you for your order. You should had received (after the order was validated) an email titled "BatchPhoto" with activation instructions. Maybe it ended up in your Spam folder?

Please send an e-mail describing your issue at support(at)batchphoto(dot)com so we can identify your order and resend you the activation code.

Re: No confirmation email received

Posted: Sun Aug 05, 2012 6:23 pm
by flogger123
Hi Alldayerday, check the spam folder too. Sometimes, these mails would automatically go there.