Batch Processing failing
I just bought the software and started a batch process on 150 pictures. The process fails after processing about 30 pictures at a time. No warning. Just shuts off. How do i solve this problem?
Dear user,
We are sorry for this problem. It seems to happen on some Windows 7 computers only.
We have just release version 3.1.1. Please download it and let me know if this problem still occurs: http://www.batchphoto.com/get.
We are sorry for this problem. It seems to happen on some Windows 7 computers only.
We have just release version 3.1.1. Please download it and let me know if this problem still occurs: http://www.batchphoto.com/get.
Regards,
Cezar Popescu
BatchPhoto Team
Cezar Popescu
BatchPhoto Team
Hello,
We apologize for this problem.
We have managed to reproduce this issue and we are working on a fix right now. I hope we will have a solution by tomorrow, please check back this post for an update.
Meanwhile there is a workaround for this: From the main menu select Edit > Settings and deselect the first option (Use multicore processors...). This will disable the faster multi-thread processing but it will prevent the application from exiting.
We apologize for this problem.
We have managed to reproduce this issue and we are working on a fix right now. I hope we will have a solution by tomorrow, please check back this post for an update.
Meanwhile there is a workaround for this: From the main menu select Edit > Settings and deselect the first option (Use multicore processors...). This will disable the faster multi-thread processing but it will prevent the application from exiting.
Regards,
Mike Cosmin Unguru
Product Manager
Mike Cosmin Unguru
Product Manager
Hello,
As promised, we have investigated and resolved this problem. We will release an official fix in a few days which will be most likely the same as the version bellow.
Meanwhile download and install the following setup file (no need to uninstall your older version):
http://www.batchphoto.com/download/bp-312rc.exe
Please confirm that this version is working properly.
As promised, we have investigated and resolved this problem. We will release an official fix in a few days which will be most likely the same as the version bellow.
Meanwhile download and install the following setup file (no need to uninstall your older version):
http://www.batchphoto.com/download/bp-312rc.exe
Please confirm that this version is working properly.
Regards,
Mike Cosmin Unguru
Product Manager
Mike Cosmin Unguru
Product Manager
We have now released an official fix, version 3.1.2. Download it from here:
http://www.batchphoto.com/get
http://www.batchphoto.com/get
Regards,
Mike Cosmin Unguru
Product Manager
Mike Cosmin Unguru
Product Manager
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