Page 1 of 1

Resize .jpg issue

Posted: Wed Dec 16, 2009 10:07 am
by Knut
Whenever i resize a .jpg files something weird is happening. I cant print the files, "insufficient memory to perform this task" error message. Though the original file prints fine.
If i try to open a resized .jpg in paint: "unknown file format" message, original file works.

If i open the resized files in photoshop and just save them as .jpg it`s back to normal.

Any ideas?

Re: Resize .jpg issue

Posted: Wed Dec 16, 2009 2:54 pm
by Cosmin
Hello,

What settings do you use to resize your JPG images? Can you please send us the original JPG image at support(at)batchphoto.com?

Regards,
Cosmin Unguru

Re: Resize .jpg issue

Posted: Fri Dec 18, 2009 11:01 am
by Cosmin
Hi Knut,

Thank you for the samples.

I see there is a problem with Paint oppening the resized file, however all the other programs including Windows Photo Viewer (Vista) and BatchPhoto can open it correctly.

Paint is a very limited program so I do not recommend using it, if you want to do basic edits on your images www.getpaint.net is a much better and also free alternative.

Regards,
Cosmin Unguru