Page 1 of 1

activation code

Posted: Sun Sep 18, 2011 4:58 pm
I have my activation code Which I purchased 3 months ago. When I try enter it in my new computer it says incorrect code.
HELP ME

Tom Anderson
[email protected]
[email protected]

Re: activation code

Posted: Mon Sep 19, 2011 2:01 pm
by Vali
Dear user,

If you want to activate a version newer than 2.7.1 only fill the Code field and let the Name field empty.

In order to activate BatchPhoto follow the next steps:

1. Go to Start > Programs > BatchPhoto > BatchPhoto (shortcut)
2. Click on Help > Activate button from menu
3. Fill Name and Code (or just Code for versions later than 2.7.1)
4. Press the OK button

Re: activation code

Posted: Fri Dec 30, 2011 11:07 pm
Computer will not allow program to be activated. Pop up blocker is off. What to do ????

Re: activation code

Posted: Sat Dec 31, 2011 10:57 am
by Vali
Dear user,

Can you tell us if you encounter any error message, and if you do when?

Re: activation code

Posted: Wed Jan 04, 2012 1:14 pm
by MaryLMcCaughey
I placed an order online with your company on January 1 for the Pro BatchPhoto. My order number is 10973894.

I immediately sent an email after the transaction, when I realized that I accidentally left off the "L" in my email address and so I did NOT receive the activation code I should have.

The CORRECT EMAIL ADDRESS: [email protected]
PLEASE send this otherwise, I will have to cancel this credit card transaction due to this error and re-issue.

If I do not have a reply by 10 PM EST, I will contact the credit card agency to cancel.

Thank you.

Mary L. McCaughey

Re: activation code

Posted: Fri Jan 06, 2012 10:09 am
by Vali
Dear user,

We have sent you the activation code to your correct email address.

Please let me know if there is something else.

Re: activation code

Posted: Tue Jan 10, 2012 3:11 am
by pdombrowicki
I purchased this tonight and I entered the wrong email and never received my activation code. Can you pleas send the activation code to [email protected] Order #11060697

Thanks Much,
Paul

Re: activation code

Posted: Wed Jan 11, 2012 12:17 pm
by Vali
Dear Paul,

We have sent you the activation code on your correct email address.

Please let me know if there is something else.

Re: activation code

Posted: Mon Jan 23, 2012 1:22 pm
by flogger123
Shouldn't the access code be included upon purchase?

Re: activation code

Posted: Mon Jan 23, 2012 1:48 pm
by Vali
Dear user,

After ordering BatchPhoto you will receive an email which contains the activation code.