Output images same as input (filters not being applied)

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Steve
Posts: 4
Joined: Sun Aug 10, 2014 11:38 pm
Contact:

Sat Nov 02, 2019 4:19 am

Today, I updated to BatchPhoto Pro v4.4 and my work was going well. Then after a few hours, I began to have a problem where my output images where the same as my input images. It appears that the filters were not being applied. The problem is intermittent: sometimes it happens sometimes it doesn't. I've restarted BatchPhoto Pro several times and rebooted my Win 10 computer twice.

I've tried different images (all .jpg), in different input directories, applied a variety and quantity of filters, and sent the output .jpg images to different directories and the result is always the same: sometimes the filter is applied, sometimes not. I haven't detected a pattern to this problem.

I did find this problem mentioned on this forum several years ago, but there was no solution.

Any ideas would be appreciated.
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Cosmin
Posts: 374
Joined: Sat May 16, 2009 11:35 am
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Mon Nov 04, 2019 12:53 pm

Hi,

Thank you for using BatchPhoto.

The problem is likely related to the thumbnails not being updated. If you open the processed images you should see that the image was edited.
Regards,
Mike Cosmin Unguru
Product Manager

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