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New Computer - Need to Reinstall

Posted: Wed Feb 14, 2018 1:55 pm
by auctionjohn
old pc HD crashed. Now I have to reinstall, and don't have a physical copy of my Batch Photo program. How do I proceed?

Re: New Computer - Need to Reinstall

Posted: Wed Feb 14, 2018 7:15 pm
by Cosmin
Hello,

Please use this link to retrieve your order:
https://www.batchphoto.com/retrieve-code.html

Re: New Computer - Need to Reinstall

Posted: Fri Mar 02, 2018 8:17 am
by Marchetti
Hi Mike, what happens if you no longer have the email address that's linked to your BatchPhoto?

Re: New Computer - Need to Reinstall

Posted: Fri Mar 02, 2018 6:15 pm
by Cosmin
Hi,

In case you no longer have the original email used to purchase BatchPhoto you need to provide us via email (support@batchphoto.com) with as many information as possible about your order.