Strange color casts

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aaforensics
Posts: 1
Joined: Fri Jul 01, 2016 12:57 pm
Contact:

Fri Jul 01, 2016 1:06 pm

I'm using a trial version of the pro software.

My OS is XP Pro 64-bit running on a Dell workstation

I'm trying to convert RAW CR2 files from a Canon 5D2 DSLR.

Selecting any output format other than 'keep original image format' gives images with pronounced magenta colour casts, or a swirly rainbow effect.

The latter is more pronounced with TIF output selected

Anyone any ideas?

Cosmin
Posts: 326
Joined: Sat May 16, 2009 11:35 am
Contact:

Mon Jul 04, 2016 3:19 pm

Hello,

Thank you for your feedback.

Please send us a sample RAW image to support at batchphoto dot com. We will investigate the image and get back to you.
Regards,
Mike Cosmin Unguru
Product Manager

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