Can't get BatchPhoto to start on my macbook pro

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skiplombardi

Hello,

I hope I'm missing something very simple here. I've downloaded a trial version of BatchPhoto, and, as nearly as I can determined, done everything correctly to get in installed on my mac. Yet when I click on the icon in my Dock (or in the Applications folder in Finder), nothing happens.

I believe that BatchPhoto did actually load once, but only because the menu next to the Apple in the upper right corner of the screen said BatchPhoto. There was nothing visible on the screen.

I don't believe this is a compatibility issue: I'm running Yosemite 10.10.5.

Best regards,
Skip Lombardi
Cosmin
Posts: 480
Joined: Sat May 16, 2009 11:35 am
Contact:

Hello,

Since BatchPhoto 4.0.2, BatchPhoto is working properly on OS X Yosemite. Do you have the latest version of BatchPhoto (4.1.1)? If not please download the trial from our web site and try again.

If this is not solving your problem we can give you a custom setup to help us debug the issue. Contact us at the support at bitscoffee dot com address.
Regards,
Mike Cosmin Unguru
Product Manager
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