Never got activation code and bounceback email from support.

Can't figure out how to do a task? Ask here.
Post Reply
lfharper
Posts: 0
Joined: Mon Apr 13, 2015 4:59 pm
Contact:

I cannot seem to reach Batch Photo to giet my activation code or to communicate with support. Anyone else?
deanl

I am having the same experience. I never received an e-mail with my activation code. I attempted to contact the company, but to no avail, nothing happened. I used paypal to purchase, so I can stop payment.
Cosmin
Posts: 480
Joined: Sat May 16, 2009 11:35 am
Contact:

Hello,

I'm sorry for the late reply.

We had a problem with our server last week (for a few hours) that was resolved about one week ago. All the activation codes that have not been sent immediately after purchase have been resent a day later. We apologize for this delay.

In the unlikely event you haven't received your activation code please email us at support with your information and we will send you a code right away! Also the order can be automatically retrieved from our website:
http://www.batchphoto.com/retrieve-code.html

Please let me know if you are encountering other problems.
Regards,
Mike Cosmin Unguru
Product Manager
Post Reply
  • Information
  • Who is online

    Users browsing this forum: No registered users and 48 guests