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Racing Photos
Posts: 2
Joined: Tue May 04, 2010 4:40 pm
Contact:

Tue May 04, 2010 4:45 pm

my laptop died so i bought a new one i have re downloaded batch photo and entered my activation code i received now when i go to use it it says something like batch photos has stopped working windows is searching or a soloution and then closes it lets me put photos in from a folder but doesnt let me watermark them please can anyone help me as i have a big event this weekend and need my batch photo for the thousands of photos im going to take then many thanks

Cosmin
Posts: 360
Joined: Sat May 16, 2009 11:35 am
Contact:

Wed May 05, 2010 7:19 am

Hello,

We are sorry about the problem you encountered with BatchPhoto.

We have made some research and found a fix for it. In order to solve the problem, please download and install this setup file:
http://www.batchphoto.com/download/bp-nocache.exe

Please let me know if this solves your issue.

Regards,
Cosmin Unguru
Regards,
Mike Cosmin Unguru
Product Manager

Racing Photos
Posts: 2
Joined: Tue May 04, 2010 4:40 pm
Contact:

Tue May 11, 2010 4:24 pm

Unfortunately this doesnt work unless im not doing something i should be

admin
Site Admin
Posts: 10
Joined: Thu May 14, 2009 7:01 am
Contact:

Wed May 12, 2010 8:07 am

Hello,

Can you please tell me what type of video/graphics card (e.g. NVidia 9600 GT) and operating system (e.g. Windows XP SP3) do you have? If you don't know go to Start > Run > type "dxdiag.exe".

Regards,
Cosmin Unguru

admin
Site Admin
Posts: 10
Joined: Thu May 14, 2009 7:01 am
Contact:

Tue May 25, 2010 9:32 am

Hello,

I am glad to let you know that this issue has been fixed with the release of version 2.6.2. You can download the latest version from here:
http://www.batchphoto.com/download.html

Regards,
BatchPhoto Team

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