Search found 100 matches

by Vali
Mon Jul 25, 2011 12:41 pm
Forum: Common Problems
Topic: Regarding time and date stamp......
Replies: 1
Views: 6602

Re: Regarding time and date stamp......

Dear Javier, Firstly add a date filter and set the font color and font size to whatever values you like. After you have done this, you can permanently save your settings by creating and saving a new user profile. This is done by selecting Project > Save Profile from the menu bar. To load a profile u...
by Vali
Mon Jul 25, 2011 12:04 pm
Forum: Common Problems
Topic: CROPPING
Replies: 1
Views: 4519

Re: CROPPING

Dear user, Since BatchPhoto processes hundreds of photos in one session general coordinates need to be specified so BatchPhoto can crop all your photos to those coordinates. The coordinates are for the: 1. Left upper corner (Left, Top) 2. Cropping rectangle's width & height (Width, Height) As a gene...
by Vali
Thu Jul 07, 2011 2:28 pm
Forum: Common Problems
Topic: How do I automatically print the file name?
Replies: 1
Views: 6826

Re: How do I automatically print the file name?

Dear user,

In order to stamp the file-name in the pictures, use the Comment or the Watermark-Text filters and add the keyword “Source filename”.

Please let me know if there is anything else.
by Vali
Tue Jun 14, 2011 1:44 pm
Forum: Common Problems
Topic: Need to download appropriate version
Replies: 1
Views: 4499

Re: Need to download appropriate version

Dear user,

Please complete only one of the fields not both at the same time.
by Vali
Thu Jun 09, 2011 6:20 am
Forum: Common Problems
Topic: water mark photos
Replies: 5
Views: 11487

Re: water mark photos

Dear user,

For refunds please email support at batchphoto dot com.
And make sure to specify the original e-mail address used when ordering BatchPhoto.
by Vali
Tue Jun 07, 2011 7:10 am
Forum: Common Problems
Topic: dated pictures
Replies: 1
Views: 4521

Re: dated pictures

Dear user,

In BatchPhoto you can add multiple filters. So add a Crop filter before the Date filter. In this way your pictures will be resized before applying the date, so the date will be positioned related to the new pictures size.
by Vali
Mon Jun 06, 2011 7:37 am
Forum: Common Problems
Topic: Batch Photo will not load
Replies: 1
Views: 5675

Re: Batch Photo will not load

Dear Chief,

The “Next” button is disabled because the tutorial page is the last page in the start-up wizard. You can try to close that window by pressing the “Cancel” button.

We tested BatchPhoto along side IE 9 and we didn't find any problem.
by Vali
Wed May 11, 2011 3:14 pm
Forum: Common Problems
Topic: Error when processing many files.
Replies: 5
Views: 15323

Re: Error when processing many files.

Dear Robert,

Thank you for your feedback. We will investigate this issue further and let you know when we have a fix.
by Vali
Mon May 02, 2011 7:00 am
Forum: Common Problems
Topic: Timeline
Replies: 1
Views: 5633

Re: Timeline

Dear Sabrina,

The email with your activation code should arrive in about 5 minutes. You should check your Spam folder too, just in case.

Also, you can use this page to retrieve your activation code:
http://www.batchphoto.com/retrieve-code.html
by Vali
Mon May 02, 2011 6:52 am
Forum: Common Problems
Topic: changing date....
Replies: 1
Views: 6247

Re: changing date....

Dear User,

You can use the Comment or Watermark-Text filter instead of Date filter. Insert any date you want into the “text” field.

Please let me know if there is something else.