Dear Paul,

We have sent you the activation code on your correct email address.

Please let me know if there is something else.

Dear user,

The problem you mentioned is not a BatchPhoto related issue.

Dear user, We couldn't reproduce the issue mentioned above. The sample image you sent is also converted without any errors. In order to avoid the mixing of original and processed pictures you can select a different output path for the processed photos: in step 3 make sure that the option “Use source...

Dear user,

We have sent you the activation code to your correct email address.

Please let me know if there is something else.

Dear user,

Can you tell us if you encounter any error message, and if you do when?

Dear Dan, What sort of images are you using for input, are they multi-page TIFF files? If so BatchPhoto will save a copy of each page for each TIFF on output, and the blank images may just be blank pages in some of your input TIFF files. Can you email us one of the photos that produces this issue at...

Dear user,

You can retrieve the link for the latest version of BatchPhoto that you can activate with your code, here:
http://www.batchphoto.com/retrieve-download.html

Use the email or activation code used when ordering BatchPhoto.

Dear Christine,

A BatchPhoto license can only be used on one computer. So you will need a license for each computer you want to install BatchPhoto on.

If you are interested we also offer great discounts for purchasing multiple licenses, please see:
http://www.batchphoto.com/purchase.html

Dear user, With BatchPhoto you can add your sites name on all the pictures, and upload them to a FTP address. In order to do that, follow the next steps: - In Step 1 load all of your pictures in BatchPhoto - Go to Step 2 and add a Comment filter and there enter your sites name - In Step 3 you can ch...

Dear User, It can be a problem when converting between color model types. So try to change the Color / Bit Depth of the photo into CMYK. In order to do that, go to Step 3, Select JPG at output format, and then open the format settings dialog. Can you email us one of the photos that produce this issu...