Hello, In the current version, BatchPhoto will save each layered image (PSD, TIF, GIF, PDF) to a multitude of images, one for each layer of the original image. The only way to convert a layered image to another layered image is to do this in 2 separate processes. The first will convert the layered i...

Hello, Thank you for your feedback. If you have purchased BatchPhoto from the Mac App Store, BatchPhoto has to obey the rules of sandboxing imposed by Apple. In a few words, those rules forbid BatchPhoto to write (the processed photos) in any folder but the 'Pictures' folder. So the solution for you...

Dear user, Since Mountain Lion (OS X 10.8) contains some new security features, BatchPhoto cannot run on this OS X version at this time (but versions 10.6 and 10.7 are fully supported). We are working on a solution for this problem right now and will keep you updated on this. Thank you for your unde...

Hi Kevin, Thank you for your interest in BatchPhoto for Mac. Unfortunately the Monitor and Upload to Facebook features are not available in version 1.0 of BatchPhoto for Mac OS X. We will add those features in the following releases but I cannot give you any specific dates now. For more details rega...

Hi Stewart, Thank you for your interest in BatchPhoto Enterprise. You cannot use keywords in Step 3 for the output folder ([foldername]\[filename). Using keywords in the output folder will lead to errors when trying to write the processed images. In the current version you cannot replicate a folder ...

We have now released an official fix, version 3.1.2. Download it from here:
http://www.batchphoto.com/get

We have now released an official fix, version 3.1.2. Download it from here:
http://www.batchphoto.com/get

Hello, As promised, we have investigated and resolved this problem. We will release an official fix in a few days which will be most likely the same as the version bellow. Meanwhile download and install the following setup file (no need to uninstall your older version): http://www.batchphoto.com/dow...

Hello, As promised, we have investigated and resolved this problem. We will release an official fix in a few days which will be most likely the same as the version bellow. Meanwhile download and install the following setup file (no need to uninstall your older version): http://www.batchphoto.com/dow...

Hello, We apologize for this problem. We have managed to reproduce this issue and we are working on a fix right now. I hope we will have a solution by tomorrow, please check back this post for an update. Meanwhile there is a workaround for this: From the main menu select Edit > Settings and deselect...