Search found 62 matches

by Cezar
Fri Nov 02, 2012 11:30 am
Forum: Common Problems
Topic: Wrong date stamp
Replies: 4
Views: 11599

Re: Wrong date stamp

Dear user, If the Comment/Date filter is applied on a photo, the pixels where the comment text resides will be modified. So you cannot remove it because the original picture's pixels are replaced by the comment's pixels. You can find some programs on the Internet that can "remove" the comment, but t...
by Cezar
Fri Oct 26, 2012 1:28 pm
Forum: Common Problems
Topic: OS X version crashes upon launch
Replies: 4
Views: 18751

Re: OS X version crashes upon launch

Dear user,

In just a few days we will release BatchPhoto for Mac 3.5 which is fully compatible with OS X 10.8 and has a lot of exciting new features.
by Cezar
Fri Oct 26, 2012 1:27 pm
Forum: Common Problems
Topic: will not work with osx 10.8
Replies: 14
Views: 103109

Re: will not work with osx 10.8

Dear user,

In just a few days we will release BatchPhoto for Mac 3.5 which is fully compatible with OS X 10.8 and has a lot of exciting new features. It is possible that the 3.5 version will not work on a Retina Display but this will certainly be a feature in one of our future releases.
by Cezar
Mon Oct 22, 2012 1:31 pm
Forum: Common Problems
Topic: Removing Batchphoto watermark
Replies: 1
Views: 7168

Re: Removing Batchphoto watermark

Dear user, If a watermark is applied, the pixels where the watermark resides will be modified. So, you cannot remove it because the original picture's pixels are replaced by the watermark's pixels. You can find some programs on the Internet that can "remove" the watermark, but the result will not be...
by Cezar
Tue Oct 02, 2012 7:38 am
Forum: Common Problems
Topic: Wrong date stamp
Replies: 4
Views: 11599

Re: Wrong date stamp

Dear user, The reasons why BatchPhoto will not display the correct date/time are: 1. BatchPhoto reads the date/time, when the photos were taken, from the embedded EXIF record written by the digital camera in every digital photo. If the date is not correctly set in your digital camera, BatchPhoto wil...
by Cezar
Tue Sep 25, 2012 10:51 am
Forum: Suggestions
Topic: Date and Time taken
Replies: 7
Views: 65633

Re: Date and Time taken

Dear user,

I suggest you go with the Pro version since it has all the features one may need when it comes to stamping photos with date and time.

BatchPhoto works on all current versions of Windows (including all versions of Windows Vista), so you should have no worries there.
by Cezar
Wed Sep 19, 2012 6:43 am
Forum: Common Problems
Topic: Activation Code
Replies: 1
Views: 8855

Re: Activation Code

Dear user,

You should had received (after the order was validated) an email titled "BatchPhoto" with activation instructions. Maybe it ended up in your Spam folder?

To retrieve your activation code please follow the link: http://www.batchphoto.com/retrieve-code.html
by Cezar
Wed Sep 19, 2012 6:26 am
Forum: Common Problems
Topic: add drop box
Replies: 3
Views: 8767

Re: add drop box

Dear user, Please check out BatchPhoto Monitor and see if it suits your needs. BatchPhoto Monitor uses the concept of “hot” folders which means that whenever you drop a picture in such a folder a certain predefined profile will be applied to it. For more details regarding BatchPhoto Monitor you can ...
by Cezar
Thu Sep 06, 2012 11:08 am
Forum: Common Problems
Topic: will not work with osx 10.8
Replies: 14
Views: 103109

Re: will not work with osx 10.8

Dear user, We currently have a beta version of BatchPhoto which works on OSX 10.8. This is not the final version and there is still some compatibility work to be done before an official release. If you have bought BatchPhoto for Mac and have issues running it on OSX 10.8 please send us a mail at sup...
by Cezar
Thu Sep 06, 2012 11:00 am
Forum: Tips and Tricks
Topic: Automatically Rotate Hundreds of Digital Photos
Replies: 3
Views: 100213

Re: Automatically Rotate Hundreds of Digital Photos

Dear user, The reason for the small size of your output photos is the JPEG format which uses a "lossy" compression algorithm. In other words, if you choose JPEG as the output format, your pictures will loose information after each processing session. An obvious solution would be to use a "lossless" ...