Search found 374 matches

by Cosmin
Tue Nov 05, 2019 12:03 pm
Forum: Common Problems
Topic: Output thumbnail images appear the same as the input images
Replies: 3
Views: 1693

Re: Output thumbnail images appear the same as the input images

Hi Steve,

Thank you for the update.
by Cosmin
Mon Nov 04, 2019 1:10 pm
Forum: Common Problems
Topic: Output thumbnail images appear the same as the input images
Replies: 3
Views: 1693

Re: Output thumbnail images appear the same as the input images

Hi Steve, Thank you for using BatchPhoto The File Explorer is using the cached thumbnails and seldomly updates some thumbnails. The images themselves are processed correctly as you can see when you open them. BatchPhoto does not update the JPG thumbnails, so unless the File Explorer loads the entire...
by Cosmin
Mon Nov 04, 2019 12:53 pm
Forum: Common Problems
Topic: Output images same as input (filters not being applied)
Replies: 1
Views: 1161

Re: Output images same as input (filters not being applied)

Hi,

Thank you for using BatchPhoto.

The problem is likely related to the thumbnails not being updated. If you open the processed images you should see that the image was edited.
by Cosmin
Thu Oct 31, 2019 4:02 pm
Forum: Common Problems
Topic: Purchased a New Laptop
Replies: 1
Views: 1182

Re: Purchased a New Laptop

Hi Amal, Thank you for using BatchPhoto and for the nice words. Just uninstall from your old laptop and install on your new one. Retrieve your version of BachPhoto from here: https://www.batchphoto.com/retrieve-download.html Activate on your new laptop with your activation code. If you no longer fin...
by Cosmin
Fri Sep 27, 2019 9:06 am
Forum: Common Problems
Topic: Batch Processing Filters
Replies: 3
Views: 16725

Re: Batch Processing Filters

Hi, When you start the trial version you can choose the edition ( Home, Pro or Enterprise ) and the default is Pro . Also I assume you have purchase Home which does not have all filters that the Pro edition has, here is a detailed comparison chart: https://www.batchphoto.com/comparison.html However ...
by Cosmin
Thu Sep 19, 2019 3:30 pm
Forum: Common Problems
Topic: GPS Coordinates
Replies: 1
Views: 1754

Re: GPS Coordinates

Hi, Thank you for using BatchPhoto. If the you have added the [GPSLatitude] and [GPSLongitude] keywords in the Watermark-Text filter and nothing shows up in the processed images, it means that your original images not have the Latitude and Longitude coordinate inside their metadata. Let us know if t...
by Cosmin
Thu Sep 19, 2019 3:27 pm
Forum: Tips and Tricks
Topic: Numbering photos
Replies: 1
Views: 3474

Re: Numbering photos

Hi, Thank you for your interest in BatchPhoto. Sure, BatchPhoto can rename your photos with or without editing them. You can add a counter to the filename and customize it. For this go to Step 2 > Edit Names > Custom Defined. You can install and test BatchPhoto for free from here: https://www.batchp...
by Cosmin
Thu Aug 22, 2019 7:50 pm
Forum: Common Problems
Topic: My Photos Compressed Unexpectedly
Replies: 3
Views: 2760

Re: My Photos Compressed Unexpectedly

Hi Scott, This happens because you save your output images as JPG which is a lossy image format which means some data will be lost each time you re-save the image. No matter if you save with BatchPhoto or Photoshop or any other editor. There are two solutions: 1. In Step 3 select the Output Format a...
by Cosmin
Tue Jul 23, 2019 2:53 pm
Forum: Common Problems
Topic: Family Account Can’t Download on iOS
Replies: 1
Views: 1847

Re: Family Account Can’t Download on iOS

Hi,

Thank you for buying PhotoMarks for iPhone/iPad.

The purchase is tied to your account and by using your account you can install on all your devices, however this does not extend to your family account.
by Cosmin
Fri Jul 19, 2019 3:02 pm
Forum: Common Problems
Topic: Import photos from Mac Photos app
Replies: 1
Views: 2215

Re: Import photos from Mac Photos app

Hi Ron, Thank you for your feedback. Firstly you need to copy your photos from the Photos app to your Pictures folder (drag & drop). Secondly you will need to add the photos from your Pictures folder to BatchPhoto. Unfortunately there is no direct drag & drop from the Photos app in this version but ...