Search found 100 matches

by Vali
Thu Feb 17, 2011 4:13 pm
Forum: Common Problems
Topic: GIF thumbnails pixelated after Windows 7 upgrade
Replies: 1
Views: 5552

Re: GIF thumbnails pixelated after Windows 7 upgrade

Dear user,

This problem occurs because of a third component that we use. Anyway we will try to resolve this problem in a future update.
by Vali
Thu Jan 27, 2011 8:51 am
Forum: Common Problems
Topic: One of my photos keeps processing with a Batch watermark
Replies: 1
Views: 4650

Re: One of my photos keeps processing with a Batch watermark

Dear Andy, Only the trial version applies a watermark on output, this is the difference between the trial and the registered version. Please check your source image and that you have properly activated the full version of BatchPhoto. For activating BatchPhoto please go to Help > Activate, fill Name ...
by Vali
Mon Jan 17, 2011 7:51 am
Forum: Common Problems
Topic: Need activation code
Replies: 1
Views: 7018

Re: Need activation code

Dear Andrew,

Please use this page to retrieve your activation code:
http://www.batchphoto.com/retrieve-code.html

Let me know if there is something else.
by Vali
Thu Jan 13, 2011 12:14 pm
Forum: Common Problems
Topic: Image size change and watermark transparency
Replies: 5
Views: 7686

Re: Image size change and watermark transparency

Dear Peter,

For refunds please email support at batchphoto dot com.
And make sure to specify the original e-mail address used when ordering BatchPhoto.

Please let me know if there is something else.
by Vali
Thu Jan 13, 2011 11:46 am
Forum: Common Problems
Topic: My activation code will not work
Replies: 1
Views: 5834

Re: My activation code will not work

Dear User, As of version 2.7.1, the activation code should be used in conjunction with the name on the credit card used when ordering. So please make sure to add the same name as on your CC and copy/paste the activation code received via email: 1. Go to Start > Programs > BatchPhoto > BatchPhoto (sh...
by Vali
Wed Jan 12, 2011 8:02 am
Forum: Common Problems
Topic: Image size change and watermark transparency
Replies: 5
Views: 7686

Re: Image size change and watermark transparency

Dear Peter,

The Watermark-Text and Watermark-Image filters can be found only in the Pro edition of BatchPhoto. For a detailed comparison chart between BatchPhoto Home and Pro please see:
http://www.batchphoto.com/comparison.html
by Vali
Mon Jan 10, 2011 9:23 am
Forum: Common Problems
Topic: Image size change and watermark transparency
Replies: 5
Views: 7686

Re: Image size change and watermark transparency

Dear user, This happens because the text has a fixed size in pixels while the images' size varies. You can add the Resize filter before the Watermark-Text filter. In this case all the pictures will have the same resolution when the Watermark-Text filter will be applied so the resulting text will hav...
by Vali
Thu Dec 23, 2010 1:39 pm
Forum: Common Problems
Topic: Trying to convert pdf to png files
Replies: 1
Views: 6030

Re: Trying to convert pdf to png files

Dear Neville,

You can save your pictures in that format, but PDF files are not supported on input.
A list with all I/O formats can be found here:
http://www.batchphoto.com/features-formats.html

Please let me know if there is something else.
by Vali
Thu Dec 09, 2010 8:36 am
Forum: Common Problems
Topic: Removing a Watermark (Logo)
Replies: 1
Views: 4298

Re: removing a watermark(logo)

Dear User, If a watermark is applied, the pixels from the place where the watermark resides are modified. So, you cannot remove it because the original picture pixels are now replaced by watermark pixels. It's like writing on a paper photo then trying to remove the writing. You can find on the Inter...
by Vali
Tue Nov 30, 2010 8:40 am
Forum: Common Problems
Topic: problem with multipage pdf
Replies: 2
Views: 7243

Re: problem with multipage pdf

One of the problem can be that you don't have enough free space in memory to process all the photos.
Go to Step 2 and add a Resize filter with a width of 800 and a height of 600.