Search found 382 matches

by Cosmin
Tue Sep 15, 2020 7:47 am
Forum: Common Problems
Topic: Trial Version Popping Up Log When Run by Script
Replies: 1
Views: 45

Re: Trial Version Popping Up Log When Run by Script

Hi Kerry, Thank you for your interest in BatchPhoto. The first popup with the trial version warning will disappear when activating the full version. The second popup with the log at the end can be disabled by editing the script file with the following lines: <Properties Class="Script"> <Property Nam...
by Cosmin
Mon Aug 03, 2020 8:32 am
Forum: Common Problems
Topic: Add Watermark Starting from Camera Roll
Replies: 1
Views: 197

Re: Add Watermark Starting from Camera Roll

Hi,

Thank you for your feedback!

This feature is on our to-do list for the next app update.
by Cosmin
Wed May 20, 2020 3:28 pm
Forum: Common Problems
Topic: WEBP Format
Replies: 1
Views: 1319

Re: WEBP Format

Hi,

Thank you for your interest in BatchPhoto.

In the current version BatchPhoto, unfortunately, has no support for the WEBP format. We will consider adding it in a future release.
by Cosmin
Tue May 19, 2020 3:09 pm
Forum: Common Problems
Topic: Failed to Write but Not All
Replies: 3
Views: 1452

Re: Failed to Write but Not All

Hi,

Thank you for the response and for the samples. We will investigate this problem and get back to you.
by Cosmin
Mon May 18, 2020 7:32 am
Forum: Common Problems
Topic: Failed to Write but Not All
Replies: 3
Views: 1452

Re: Failed to Write but Not All

Hi,

Thank you for your feedback.

What input images do you have (JPG or RAW images from which camera)? Can you send us a couple of samples to support at photomarksapp dot com?

I assume you are using the latest version of PhotoMarks (3.1), correct?
by Cosmin
Thu May 14, 2020 9:22 am
Forum: Common Problems
Topic: Creating logo
Replies: 1
Views: 672

Re: Creating logo

Hi, Thank you for your order. Just save your settings as a Profile from the main app menu select File > Save Profile . Then when the app starts select from the main menu Wizard > Select Profile . You can also enable in the app Settings: Show profiles window at startup so that each time you start Pho...
by Cosmin
Thu Mar 26, 2020 3:56 pm
Forum: Common Problems
Topic: Failed to Write Error on Some but Not All Photos
Replies: 1
Views: 1996

Re: Failed to Write Error on Some but Not All Photos

Hi, Thank you for your question. If BatchPhoto cannot write the processed photos into the output folder it may be because: 1. You don’t have access to write in the output folder 2. Your photos are opened with another program (a viewer perhaps) and cannot be overwritten 3. The output folder name or t...
by Cosmin
Mon Mar 23, 2020 3:55 pm
Forum: Common Problems
Topic: Transparent Backgrounds on TIFF and PNG
Replies: 1
Views: 1286

Re: Transparent backgrounds on tiff and png

Hi,

Thank you for your interest in BatchPhoto.

When converting a transparent TIF to a 32-bit PNG the transparency should be preserved. Please send us a sample TIF image with transparency that is not working for you at support at batchphoto dot com.
by Cosmin
Fri Feb 21, 2020 10:19 am
Forum: Common Problems
Topic: No response for activation code request
Replies: 4
Views: 3956

Re: No response for activation code request

Hi Eric,

I'm glad everything is working fine now. Let us know if there is something else.
by Cosmin
Mon Feb 17, 2020 8:42 am
Forum: Common Problems
Topic: No response for activation code request
Replies: 4
Views: 3956

Re: No response for activation code request

Hi Eric, Thank you for your order. We have already replied to your emails several times, even sent the code from a different email account, however... Although the email address is correct the emails have not been delivered, we have received this error message: Address not found Your message wasn't ...