Search found 336 matches

by Cosmin
Tue Mar 19, 2019 2:19 pm
Forum: Common Problems
Topic: Inconsistent Crop Results
Replies: 2
Views: 23

Re: Inconsistent Crop Results

Hello, Thank you for your order. This happens because your images are of different sizes and you probably used the Crop filter with fixed coordinates and width/height in pixels. You can either: Use the Crop filter with coordinates and width/height in percentages Group your images into batches of sam...
by Cosmin
Fri Mar 15, 2019 1:55 pm
Forum: Common Problems
Topic: Crashes Converting Jpg to Tiff
Replies: 2
Views: 37

Re: Crashes Converting Jpg to Tiff

Hello,

Thank you for your order and we are sorry for this issue.

How large are your TIF images in pixels or file size?

You can try to disable in the app Settings > Use multi-core processors...

Let me know if this works for you, if not please send us a sample TIF image via email.
by Cosmin
Tue Mar 12, 2019 10:06 pm
Forum: Common Problems
Topic: Auto Batch Editing White Background
Replies: 1
Views: 43

Re: Auto Batch Editing White Background

Hello, Thank you for your interest in BatchPhoto. With BatchPhoto you can replace a color in your photos with another color with the Color Replace filter. Maybe this can help you with the white background? For cropping we have the Auto Crop filter for cropping to different aspect ratios, which is ve...
by Cosmin
Sat Mar 02, 2019 10:56 am
Forum: Common Problems
Topic: PDF's Converted to RGB, Not Left as CMYK
Replies: 1
Views: 96

Re: PDF's Converted to RGB, Not Left as CMYK

Hello,

Thank you for your feedback.

In the current version we only offer the option of choosing the compression for the resulted PDF files and the color space defaults to sRGB. We will consider adding the option of choosing the color space for PDF as you can do for JPG for example.
by Cosmin
Sat Mar 02, 2019 10:32 am
Forum: Common Problems
Topic: Profile Added but Cannot Find in All Profiles
Replies: 2
Views: 70

Re: Profile Added but Cannot Find in All Profiles

Hello,

Thank you for using BatchPhoto.

The profiles need to be saved in their default location in order to be visible in Wizard > Select Profile:
1. Win: Documents\BatchPhoto\Profiles
2. Mac: Documents/BatchPhoto/Profiles

Please let me know if this solves your problem.
by Cosmin
Tue Feb 12, 2019 2:06 pm
Forum: Common Problems
Topic: Multiple JPG to single PDF
Replies: 1
Views: 135

Re: Multiple JPG to single PDF

Hi Duffy, Since BatchPhoto will load each of the images, used to create the PDF document, in memory your program most likely ran out of system memory. So you need to combine less images into a single PDF file in order for the process to complete successfully. Please let me know if there is something...
by Cosmin
Tue Feb 12, 2019 1:58 pm
Forum: Common Problems
Topic: Program wont process my edits
Replies: 1
Views: 84

Re: Program wont process my edits

Hi John, Thank you for using BatchPhoto. You can easily place the Date stamp with drag & drop. If you edit the coordinates manually please note that they relate to the Placement (e.g. Bottom-Right), not to the top-left corner of the photo. If this does not solve your issue please send us via email (...
by Cosmin
Tue Feb 12, 2019 1:52 pm
Forum: Common Problems
Topic: Mac 10.14.2 Mojave
Replies: 1
Views: 90

Re: Mac 10.14.2 Mojave

Hi Paul, Thank your for your interest in BatchPhoto. Sure, BatchPhoto works without issues on macOS 10.14 (Mojave). When cropping images and using fixed coordinates and dimensions you need to make sure that the cropping rect set for one image will not get outside of another image in the batch since ...
by Cosmin
Tue Feb 12, 2019 1:48 pm
Forum: Common Problems
Topic: Name Each Photo Differently
Replies: 1
Views: 72

Re: Name Each Photo Differently

Hello, In BatchPhoto you can rename your photos in Step 2 > Edit Names. You can customize the new name of your photos with a template where you can add custom keywords like: Counter, Date/Time, Source Filename, and more. You can also use the Search & Replace feature. If what you need is completely d...
by Cosmin
Fri Jan 25, 2019 8:53 am
Forum: Common Problems
Topic: BatchPhoto crashes when TIF files are added
Replies: 11
Views: 20280

Re: BatchPhoto crashes when TIF files are added

Hi Matt, Thank you for your feedback. If using the Crop filter please make sure that the cropping rectangle is not partially outside of the image for all the input images. The best way to assure this is to use percentages for the coordinates of the cropping rectangle. This should work on any number ...