Search found 100 matches

by Vali
Wed Feb 04, 2015 10:59 am
Forum: Common Problems
Topic: PDF loading error
Replies: 1
Views: 4765

Re: PDF loading error

Hi, We are sorry for the inconvenience. After GhostScript 32bit installation you will have to restart BatchPhoto. Only after restart BatchPhoto will automatically detect it. If you already tried this, please send us an email with your operating system name, operating system architecture(32/64bit), a...
by Vali
Tue Nov 25, 2014 1:52 pm
Forum: Common Problems
Topic: Practical Limits?
Replies: 1
Views: 3427

Re: Practical Limits?

Dear user, 1. There is no limit to the number of subfolders/files the monitored folders can contain. When the monitored folders contain thousands of files you can expect the Monitor to slow down a bit but I would not be worried about this since it is not something noticeable. When there are files be...
by Vali
Thu Oct 30, 2014 10:37 am
Forum: Common Problems
Topic: Aggiornamento nuova versione Batch Photo
Replies: 3
Views: 5712

Re: Aggiornamento nuova versione Batch Photo

Hello,

In order to register BatchPhoto 4.0 or newer versions you will have to use a new code. You can retrieve your new code or an older version of BatchPhoto from this page:
http://www.batchphoto.com/retrieve-code.html

Please let us know if there is something else.
by Vali
Wed Oct 15, 2014 6:28 am
Forum: Suggestions
Topic: BUG: recreate original folder structure in selected folder
Replies: 5
Views: 27117

Re: BUG: recreate original folder structure in selected fold

Hi, The Recreate original folder structure in selected folder option works in the way I just mentioned above, and for the moment there is no workaround. You must have a picture in every single subfolder to maintain exactly the right path. Thank you for this idea, we will consider this suggestion in ...
by Vali
Fri Oct 10, 2014 2:02 pm
Forum: Suggestions
Topic: BUG: recreate original folder structure in selected folder
Replies: 5
Views: 27117

Re: BUG: recreate original folder structure in selected fold

Hi, If you choose the Recreate original folder structure in selected folder option, BatchPhoto will find the common lowest-level folder for all the images added in Step 1 and reproduce the folder structure from within that lowest-level folder in the output folder. So what you are experiencing is not...
by Vali
Fri Oct 10, 2014 1:54 pm
Forum: Common Problems
Topic: Script to process subfolders that i DO NOT know the name
Replies: 2
Views: 5262

Re: Script to process subfolders that i DO NOT know the nam

Hi,

You have to manually edit the script and add the Subfolders="1" attribute:

Code: Select all

<Search Path="c:\photos\*.*" Subfolders="1" />
You can find more information about Scripts in Help > Advanced > Scripts.

Please let us know if there is something else.
by Vali
Mon Sep 22, 2014 10:26 am
Forum: Common Problems
Topic: Question about "Launch at StartUp"
Replies: 4
Views: 6482

Re: Question about "Launch at StartUp"

Hi, We have tested BatchPhoto 3.5.2 on Windows 2008 R2 and it worked without any problems (after restart / relog monitor's job executed successfully). Can you please tell us if monitor appears in System tray after logging on into the system? Please give us more details about this problem so we can h...
by Vali
Wed Sep 03, 2014 12:37 pm
Forum: Common Problems
Topic: Windows 8.1
Replies: 3
Views: 5615

Re: Windows 8.1

Hi,

We are sorry for the inconvenience. We couldn't reproduce the problem you mentioned.

We have tested BatchPhoto 3.5.1 on Windows 8.1 and we didn't found any problems.

Please try to send us one of the images that produces this issue.
by Vali
Wed Sep 03, 2014 10:31 am
Forum: Common Problems
Topic: Filters not being applied
Replies: 1
Views: 3277

Re: Filters not being applied

Hi, We couldn't reproduce the problem you mentioned. Please tell us if you receive any error during processing. Maybe BatchPhoto cannot replace the photos you processed first time and it should throw an failed to write error. Make sure you have the latest version of BatchPhoto from the AppStore beca...
by Vali
Mon Aug 11, 2014 9:50 am
Forum: Common Problems
Topic: Changed Profile Filenames Using Win Explorer
Replies: 1
Views: 3549

Re: Changed Profile Filenames Using Win Explorer

Hi Steve, Thank you for the appreciation. After saving a custom profile, a window will appear where you can set a profile name (this is the name visible in the profile selection window) and a profile description. You can also edit your profile using the right mouse click and selecting Edit on the de...