Desktop Scaling on Windows

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Re: Filter Choices are not visible

by Cosmin » Sat Sep 09, 2017 7:49 pm

Hi David,

BatchPhoto ia optimised for the 200% desktop scaling, equivalent to Retina on Macs.

Re: Filter Choices are not visible

by David » Sat Sep 09, 2017 3:09 am

Many thanks for the speedy reply. I tried scaling it to 350%, but got the same result. I'll download the new version and give it a shot.

David

Re: Filter Choices are not visible

by Cosmin » Thu Sep 07, 2017 3:36 pm

Hi David,

It seems you have your desktop scaled (Display Settings > Scale and layout, value greater than 100%). Unfortunately the older versions of BatchPhoto (prior to v4) do not work correctly on scaled desktops.

You can try the latest version of BatchPhoto for free:
www.batchphoto.com/get

Re: Filter Choices are not visible

by David » Tue Sep 05, 2017 11:41 pm

Thanks. I missed the Attachment choice. Here's one screen from the Edge Command.
Batch2.png
Batch2.png (45.47 KiB) Viewed 12932 times

Re: Filter Choices are not visible

by Cosmin » Tue Sep 05, 2017 4:22 pm

Under the text box and the Save draft, Preview and Submit buttons you have the Attachments tab. Click on it and select Add files.
Attachments
Screen Shot 2017-09-05 at 19.20.16.png
Screen Shot 2017-09-05 at 19.20.16.png (66.52 KiB) Viewed 12941 times

Re: Filter Choices are not visible

by David » Tue Sep 05, 2017 2:17 am

Thanks for the reply.

I'm using Windows 10 - 64bit. May I ask how to send a screen shot? I don't see the option for attaching images.

Many thanks

David

Re: Filter Choices are not visible

by Cosmin » Sat Sep 02, 2017 8:25 pm

Hi David,

Can you please send us a screenshot? Also what operating system are you running?

Desktop Scaling on Windows

by David » Sat Sep 02, 2017 5:36 am

Sirs:

I installed a trial version of BatchPhoto, and when I go to the filter selection, the parameter portion is only partially visible. I've tried lowering the display resolution, but this does not help. Do you have any suggestions?

In advance, thank you.

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