Strange colors while converting TIFF images to JPG

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Re: Strange colors while converting TIFF images to JPG

by Cosmin » Tue Oct 04, 2016 3:22 pm

Hello,

Yes, we have received the image, thank you for the sample.

It seems the image has a color space that BatchPhoto does not recognize. We will see what we can do in the next update of BatchPhoto. Thank you for your feedback.

Re: Strange colors while converting TIFF images to JPG

by twicefire » Mon Oct 03, 2016 4:45 pm

I´ve sent an email with the original file, do you have any idea if it was received?

Re: Strange colors while converting TIFF images to JPG

by Cosmin » Wed Sep 21, 2016 3:03 pm

Hello,

Yes, please send us the original image to support at batchphoto.com to investigate.

Re: Strange colors while converting TIFF images to JPG

by twicefire » Tue Sep 20, 2016 6:07 pm

http://prntscr.com/ckbmcz - Older version works perfectly!

Re: Strange colors while converting TIFF images to JPG

by twicefire » Tue Sep 20, 2016 5:21 pm

Should I send it by email or just post ir here?

Re: Strange colors while converting TIFF images to JPG

by Cosmin » Tue Sep 20, 2016 3:21 pm

Hello,

Thank you for your feedback.

It seems there is a problem with the color space. Can you please send us the original image to support at batchphoto.com to investigate this?

Strange colors while converting TIFF images to JPG

by twicefire » Mon Sep 19, 2016 8:11 pm

This is what is happening
Image
And this is the comparisson of the converted image on the left and the original on the right
Image

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